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Typically your order will be shipped within 1-3 business days after receipt of payment. However, the exact delivery time depends on your location and current shipping conditions.
We deliver exclusively in Switzerland and offer standard shipping with A-Post. The shipping costs are 10.50 CHF. We deliver free shipping for orders of 4 glasses or more.
The shipping costs throughout Switzerland are 10.50 CHF. We deliver free shipping for orders of 4 glasses or more.
We accept a variety of payment methods including credit cards (Visa, MasterCard), PayPal and bank transfers. The available payment methods will be displayed to you during the ordering process.
Yes, we attach great importance to the security of your data. All payments are processed using secure SSL encryption technologies to ensure the confidentiality of your personal information.
Your payment will be deducted from your account immediately after completing the order. For payments made by bank transfer, processing times may vary depending on the bank.
According to our right of withdrawal, you have the right to withdraw from the contract within 14 days of receiving the goods without giving any reasons.
To cancel your order, please contact our customer service quoting your order number. We will then provide you with the appropriate return instructions.
The customer will bear the costs of return shipping in the event of cancellation, unless the return is due to an error or defect caused by us.
Yes, our fruit spread is gluten-free and vegan. We only use natural ingredients and avoid any animal products or gluten.
Our fruit spread usually has a shelf life of at least 12 months from the date of manufacture. The exact best before date is stated on the label of each jar.
Yes, we attach great importance to sustainability. Our packaging is environmentally friendly and largely recyclable. We strive to keep our ecological footprint as low as possible.
For optimal enjoyment, please always at room temperature and
store in a dark place. Store in the refrigerator after opening.